FAQ
At L'Essentiel, transparency is at the heart of our relationships with our customers. You have the right to know everything about our products. Find answers to frequently asked questions here to help you make your choice with complete peace of mind .
Frequently Asked Questions
How many pockets does this bag have?
The bag has two main interior pockets with zippers. It also has two exterior pockets with magnetic buttons and one with a zippered pocket , discreet for quick access to your essentials.
Two small interior pockets are present in the main interior pockets.
What is the maximum size PC that fits in this bag?
This bag can accommodate a laptop up to 14 inches , while still leaving room for other essentials. And rest assured, the zipper closes perfectly , even with the computer inside.
More precisely, the internal dimensions of the bag are: length 40 cm , height 21 cm , width 12 cm (for an empty bag, the width increases to 25 cm for a full bag).
What is the storage capacity of the bag?
Thanks to its well-thought-out design, the bag can hold your daily essentials , such as a wallet , water bottle , phone , diary , keys or pencil case , but also larger items such as a book , tablet, PC or a small folded jacket .
Can I put a binder or sorter in the bag?
Yes, the bag is spacious enough to hold a binder, a folder, as well as books and notebooks, making it ideal for work or study.
What materials are used for the bag?
The bag is made from polyester faux leather , offering the look and texture of real leather, but with a more affordable and ethical approach.
What are the delivery times?
Our bags are shipped within 48 hours and delivered in 5 to 8 business days , depending on your location. You will receive detailed tracking of your order by email.
Is the bag waterproof?
The bag is made of polyester imitation leather, a durable and water-repellent material, protecting your belongings from light rain.
Is the bag suitable for everyday use?
Absolutely! With its timeless design and practicality, this bag is perfect for work , going out on the town or even traveling .
How to maintain the bag?
A simple damp cloth is sufficient to clean the surface of the bag. For long-lasting protection, we recommend avoiding prolonged exposure to moisture and chemicals.
Can I return the bag if it doesn't fit?
Yes, in accordance with French law, you have 14 days to return your bag if you are not satisfied. Returns are completely free , and we will refund you upon receipt of the product, provided it is in perfect condition and in its original packaging.
But honestly, we're confident you'll be pleasantly surprised by the quality... and won't want to part with it! 😉
Didn't find the answer to your question?
Don't worry, our team is here to help! Head to the Contact tab, send us your message, and we'll try to get back to you within 48 hours.